Shipping policy
Shipping Policy
Welcome to Riiartify! This Shipping Policy outlines the terms and conditions for shipping your orders from our website www.riiartify.com.
By placing an order with us, you agree to the policies detailed below.
1. Processing Time
- All orders are processed within 3-5 business days after payment confirmation.
- Orders are not processed or shipped on weekends or holidays.
- In case of delays (e.g., due to high order volume or unforeseen circumstances), we will notify you via email.
2. Shipping Rates & Delivery Estimates
- Shipping charges are calculated at checkout based on your location and selected shipping method.
- Estimated delivery times:
- Domestic Shipping: [e.g., 5-7 business days]
- International Shipping: [e.g., 10-21 business days]
- Delivery times may vary due to carrier delays, customs, or other external factors.
3. Shipping Confirmation & Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information.
- For assistance with tracking, contact us at info.riiartify@gmail.com.
4. International Shipping
- Customs, duties, and taxes are the responsibility of the customer. These charges are not included in our shipping fees and are determined by your country’s customs office.
- Please ensure all shipping information is accurate to avoid delays.
5. Undeliverable Packages
- If a package is returned to us due to an incorrect address or refusal to pay duties, additional charges may apply for reshipment.
- Refunds (minus shipping fees) may be issued for undeliverable orders upon request.
6. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us at info.riiartify@gmail.com within 7 days of delivery.
- We will assist in resolving the issue with the carrier. Please note, Riiartify is not liable for packages once marked as delivered.
7. Returns and Exchanges
- Shipping costs for returns or exchanges are the responsibility of the customer unless the issue is due to our error.
- Please refer to our Return & Refund Policy for more details.
8. Questions or Concerns
For inquiries regarding shipping, feel free to contact us:
Email: info.riiartify@gmail.com
Website: www.riiartify.com
Thank you for choosing Riiartify! We appreciate your support.